PRIVACY
POLICY
Effective Date: August 29, 2026
I. INTRODUCTORY PROVISIONS
This Privacy Policy governs the manner in which STABLE
HOSTER. (throughout this document referred to as "Company,"
"we," or "us") collects, utilizes, maintains, and discloses
information obtained from users of the website accessible at https://appconn.io/ (the
"Site"). The Company provides web hosting services and domain
registration services to customers located primarily within the United States,
though international customers may access our offerings.
Your use of the Site or purchase of services signifies
acknowledgment and acceptance of the data practices described herein. Should
you object to any provision of this Policy, your sole remedy is to refrain from
accessing the Site or utilizing our services. We collect information solely to
the extent necessary to operate our business, deliver contracted services, and
comply with legal obligations imposed upon us by federal and state authorities.
This Policy may be amended from time to time without
individualized notice to users. Amendments take effect immediately upon posting
to the Site. The effective date appears at the top of this document; you should
check it periodically. Continued use following amendments constitutes binding
acceptance of revised terms.
II. INFORMATION WE COLLECT
The scope of information we collect depends on how you
interact with the Site and what services you purchase. Different registration
methods and service selections trigger collection of different data elements.
A. Registration Through Direct Account Creation
When you create an account directly through our registration
interface, we require your first name, last name, email address, telephone
number, and complete billing address (street, city, state, postal code,
country). You will select a billing currency and create a password. During this
process, you may elect to join our email list; this election is voluntary and may
be reversed at any time through account settings or by following unsubscribe
links in emails.
B. Registration Through Third-Party Authentication
Platforms
Alternatively, you may register using authentication
services provided by Google, Facebook, or X (the platform formerly known as
Twitter). When you select this option, the third-party platform transmits
certain profile information to us based on permissions you grant during the
authentication flow. Typically, this includes your name, email address, and a
unique identifier the platform assigns to your account. We do not receive your
password for the third-party platform under any circumstances.
The information shared depends on your privacy settings
within the third-party platform and the specific permissions you approve. We
have no control over the third party's data practices; their privacy policies
govern how they handle information you provide to them.
C. Payment and Financial Data
Processing transactions requires collection of payment card
information (card number, expiration date, security code) or other payment
method details. We transmit this information to third-party payment processors
who maintain compliance with Payment Card Industry Data Security Standards (PCI
DSS). Our systems retain only the final four digits of card numbers and
expiration dates for reference purposes; complete card numbers are not stored
on our servers.
D. Technical and Usage Data
Our servers automatically log certain information when you
access the Site. This includes your Internet Protocol (IP) address, browser
type and version, operating system, the pages you view, time spent on pages,
access dates and times, and the website that referred you to our Site.
Collection occurs through server logs, cookies, and related technologies
detailed in our separate Cookie Policy.
E. Support Communications
When you contact our support team via email, ticket system,
or other channels, we retain the content of your communications. This retention
serves multiple purposes: resolving your immediate issue, identifying recurring
problems, training support staff, and maintaining records of our interactions
in case disputes arise.
F. Domain Registration Data
Domain name registration is governed by policies established
by the Internet Corporation for Assigned Names and Numbers (ICANN). These
policies mandate collection of registrant name, organization (if applicable),
email address, telephone number, and postal address. Unless you purchase
privacy protection services (where available for your chosen domain extension),
this information will appear in publicly accessible WHOIS databases that anyone
can query.
III. HOW WE OBTAIN INFORMATION
Information reaches us through several channels, each
raising distinct privacy considerations.
Direct provision occurs when you voluntarily enter
information into forms on the Site, including registration forms, payment
pages, account settings, or support request forms. You control what you
provide, though certain information is mandatory to establish an account or
complete transactions.
Automated collection happens through cookies, web beacons,
and similar technologies that operate in the background as you browse. These
technologies track your navigation through the Site and may follow you across
other websites if you interact with third-party advertising or analytics
services. Our Cookie Policy provides comprehensive detail regarding these
mechanisms.
Third-party sources supply information in two primary
scenarios: when you authenticate using social media platforms, and when service
providers we engage (such as payment processors or fraud detection services)
share data with us. Each third party operates under its own privacy policy.
Public sources occasionally supplement our records,
particularly when we verify domain registration information through WHOIS
databases or obtain business contact details from publicly accessible
directories.
IV. PURPOSES FOR WHICH WE USE INFORMATION
We deploy collected information to accomplish specific
business objectives, each of which corresponds to a recognized legal basis for
processing under applicable privacy statutes.
Account administration requires identity verification,
authentication of login attempts, security monitoring, and enabling access to
purchased services. Without this information, account-based services cannot
function.
Service delivery depends on the information. Web hosting
services require technical data to allocate server resources, configure email
accounts, and provide technical support. Domain registration requires
registrant information to submit to registries. These uses are necessary to
fulfill our contractual obligations to you.
Payment processing uses financial information to charge
fees, process refunds, and maintain billing records. We share payment data with
processors solely for these purposes, subject to contracts requiring them to
safeguard the information.
Customer communications serve both transactional and
promotional functions. Transactional messages (account notifications, service updates,
billing statements, support responses) are sent based on contractual necessity.
Promotional messages (marketing emails, special offers) are sent only if you
opt in; you may unsubscribe at any time.
Compliance obligations require us to retain certain records
for tax purposes (generally seven years for financial records), respond to
subpoenas and court orders, and provide information mandated by ICANN policies
for domain registrations. Legal compliance serves as the basis for these uses.
Security and fraud prevention utilize IP addresses, access
patterns, and behavioral data to detect unauthorized access attempts, identify
suspicious transactions, and maintain system integrity. These uses serve our
legitimate interest in protecting our business and customers from harm.
Analytics and improvement involve aggregating and
anonymizing data to understand usage patterns, identify technical issues, test
new features, and make informed business decisions. This serves our legitimate
interest in improving service quality.
V. DISCLOSURE TO THIRD PARTIES
We do not sell personal information to third parties for
their marketing purposes. However, we do share information in specific
circumstances.
Service providers receive information necessary to perform
functions we have delegated to them. Payment processors handle transactions;
infrastructure providers maintain servers; email platforms deliver
communications; domain registrars process registrations; support platforms
manage tickets. Contracts require these providers to use information only for
specified purposes and implement appropriate security measures.
Analytics and advertising services such as Google Analytics
and Facebook Pixel (when implemented) receive technical data and usage
information. These services operate under their own privacy policies. You
should review Google's and Meta's policies to understand how they process data.
Legal compulsion may require disclosure to government
authorities, law enforcement, or parties to litigation when we receive a subpoena,
court order, or other legal process. We may also disclose information when we
reasonably believe disclosure is necessary to protect our rights, ensure
safety, investigate fraud, or respond to government inquiries.
Business transactions such as mergers, acquisitions, or
asset sales would result in transfer of customer information to the acquiring
entity. That entity would be bound by this Privacy Policy unless you consent to
a new policy.
Consent-based sharing may occur for purposes not described here
if we obtain your express consent beforehand. You may withdraw consent
prospectively, though withdrawal does not invalidate processing that occurred
prior to withdrawal.
Public disclosure of domain registration information occurs
through WHOIS databases pursuant to ICANN mandates, unless you purchase privacy
protection. Anyone can query WHOIS databases to obtain registrant contact
information.
VI. HOW LONG WE KEEP INFORMATION
Retention periods vary based on information type and the
purposes for which we collected it.
Account information persists for the life of your active
account plus a reasonable period afterward to address disputes and satisfy
legal obligations. "Reasonable" typically means six months to seven
years depending on the specific data element and applicable legal requirements.
Closing your account does not trigger immediate deletion; information may
reside in backups and archives for extended periods.
Financial records are retained for seven years from the
transaction date to comply with tax laws and respond to potential audits.
Payment card data (limited to the last four digits and expiration dates)
follows similar retention rules.
Support communications typically persist for three to five
years following the last interaction. This enables us to reference prior issues
if problems recur and documents our service in case disputes arise.
Technical logs and analytics data are retained for shorter
periods, generally thirty days to two years, depending on the specific data
type and business need.
VII. SECURITY MEASURES
We employ administrative, technical, and physical safeguards
designed to protect information from unauthorized access, disclosure,
alteration, and destruction. Technical measures include SSL/TLS encryption for
data in transit, access controls limiting employee access based on job
function, and regular vulnerability assessments. Administrative measures
include security policies, employee training, and incident response procedures.
These measures reduce risk but cannot eliminate it entirely.
No internet transmission or electronic storage method is completely secure. You
bear responsibility for safeguarding your account credentials. Any activity
under your account is attributed to you until you notify us of unauthorized
access.
If we discover a security breach affecting your information,
we will notify you as required by applicable law. Notification methods may
include email, account messages, or website notices.
VIII. YOUR RIGHTS REGARDING YOUR INFORMATION
Subject to limitations in applicable law, you may exercise
certain rights concerning information we maintain about you.
Access rights allow you to request confirmation of whether
we process your information and obtain copies of that information. Submit
requests to support@appconn.io.
We will respond within thirty days.
Correction rights permit you to request correction of
inaccurate information. Most information can be updated directly through
account settings; alternatively, email correction requests to support@appconn.io.
Deletion rights enable you to request deletion in certain
circumstances, such as when information is no longer needed for its original
purpose or when you withdraw consent. Exceptions apply when retention is
legally required or necessary for legitimate purposes like resolving disputes
or enforcing agreements.
Marketing opt-out rights allow you to unsubscribe from
promotional emails using links in those emails or by adjusting account
preferences. This does not affect transactional communications necessary to
provide services.
Portability rights (where applicable under law) permit you
to request information in a structured, machine-readable format. Submit
requests to support@appconn.io.
To exercise these rights, contact us at support@appconn.io with
sufficient information to verify your identity. We may request additional
verification before fulfilling requests. We do not discriminate against
individuals who exercise privacy rights.
IX. COOKIES AND TRACKING
The Site uses cookies and similar technologies. Our separate
Cookie Policy provides comprehensive information regarding what cookies we
deploy, their purposes, how to manage cookie preferences, and third-party
cookies placed by services like Google Analytics and Facebook Pixel.
Essential cookies are necessary for Site operation and do
not require consent. Analytics and marketing cookies require consent, which you
provide through the cookie banner or browser settings. You may withdraw consent
by adjusting browser or cookie preference settings, though this may impair Site
functionality.
X. THIRD-PARTY WEBSITES AND SERVICES
The Site may link to third-party websites or integrate
third-party services. We are not responsible for the privacy practices of third
parties. Their policies govern information you provide to them.
When you authenticate using Google, Facebook, or X, you
become subject to those platforms' privacy policies in addition to this Policy.
Review their policies to understand their data practices.
XI. CHILDREN'S INFORMATION
Our services are not directed to individuals under age
thirteen. We do not knowingly collect information from children under thirteen.
If we learn that we have collected such information without parental consent as
required by the Children's Online Privacy Protection Act (15 U.S.C. §§
6501-6506), we will delete it promptly.
Parents who believe we may have information from their child
under thirteen should contact support@appconn.io immediately.
XII. INTERNATIONAL DATA TRANSFERS
Our servers are located in the United States. Information
collected from users anywhere in the world is transferred to, processed in, and
stored in the United States, where privacy laws may differ from those in your
jurisdiction. Using the Site and providing information to us constitutes
consent to transfer and processing in the United States.
XIII. POLICY MODIFICATIONS
We may modify this Privacy Policy at any time. Material
changes will be communicated via website notice or, at our discretion, email to
the address associated with your account. Continued use following changes
constitutes acceptance. Review this Policy periodically to stay informed.
XIV. CONTACT INFORMATION
Questions or concerns regarding this Privacy Policy should
be directed to:
AppConn.
Email: support@appconn.io.
